Non-Refundable Items
Please note that all custom commissions and physical prints are non-refundable. Due to the unique nature of these products, we cannot offer refunds once an order is placed.
Policy on Damaged Prints
The only exception to our no-refund policy is for physical prints that are damaged or bent during shipping.
If your print arrives damaged:
- You must notify us immediately and provide clear photographic evidence of the damage to both the print and the packaging.
- Upon verification of the damage, we will promptly issue a replacement print at no additional cost to you.
- We do not offer refunds for damaged prints; only replacements will be issued.