Shipping policy
Order Processing
Each artwork is carefully prepared and packaged to ensure it arrives safely.
- Processing time: 3 to 7 business days for ready-to-ship items.
- Original artwork, made-to-order pieces, or custom commissions may require 1 to 4 weeks before shipment. Estimated production times will be listed on the product page.
- Orders are processed Monday through Friday, excluding holidays.
Shipping Rates
Shipping costs are calculated at checkout based on your location, package size, and shipping method selected.
Occasionally, we may offer free shipping promotions on qualifying orders.
Domestic Shipping
We currently ship throughout the United States.
Estimated delivery times:
- Standard Shipping: 3 to 7 business days
- Expedited Shipping: 1 to 3 business days (when available)
Delivery estimates begin after your order has been processed.
International Shipping
International shipping is available to select countries.
Customers are responsible for any customs duties, import taxes, VAT, or additional fees charged by their country's customs agency. These fees are not included in the purchase price or shipping cost.
International delivery times vary by destination and customs processing.
Tracking Information
Once your order has shipped, you will receive a confirmation email containing your tracking number. Please allow up to 24 hours for tracking information to update.
Packaging
All artwork is packaged using protective materials to help prevent damage during transit. Larger pieces may be shipped in reinforced boxes or mailing tubes depending on the artwork.
Damaged or Lost Packages
If your package arrives damaged, please contact us within 48 hours of delivery.
Include:
- Your order number
- Photos of the damaged packaging
- Photos of the artwork
If a package is lost in transit, please contact us, and we will work with the shipping carrier to investigate and determine the appropriate resolution.
Incorrect Shipping Address
Please verify your shipping address before placing your order.
We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.
If your order has not yet shipped, contact us immediately and we will do our best to update the address.